MS Hotfix Request Form

I'm really happy to discover MS released an online form to request hotfix without make a phone call to Microsoft Product Support Services (PSS).
You should expect to receive a download link via email from Microsoft within 8 business hours.

The link is: https://support.microsoft.com/contactus2/emailcontact.aspx?scid=sw;en;1414&WS=hotfix
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Vittorio Pavesi