ITIL Book


Some people asked me about ITIL Books, I really suggest 'Passing your ITIL® Foundation Exam - 2nd Edition' (ISBN 9780113312061).

Author:Office of Government Commerce (OGC)
Publisher:TSO (The Stationery Office)

Key features:
- Uses terminology consistent with the ITIL Service Management Practices and the ITIL Glossary, acronyms and definitions.
- Presents the exam syllabus and ITIL content from a learning perspective.
- The structure of the publication complements the structure of the exam syllabus.
- Contains a Mock Exam with an Answer Key with rational to help the candidate pass the ITIL Foundation Exam.
- A suitable study tool for the Version 2 to Version 3 bridging exam.
- Filled with practical advice for candidates.
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Vittorio Pavesi